Whether you’re managing a co-living space, maintaining a rental property, or simply keeping your home in tip-top shape, hiring a reliable cleaner in Singapore can make a world of difference. With so many options available—from freelance helpers to professional cleaning agencies—it’s important to know what to look for. Use this ultimate checklist to find a cleaner who’s dependable, thorough, and a perfect fit for your needs.
Define Your Cleaning Needs
Before starting your search, identify what you need. Are you looking for a regular weekly cleaner or a one-time deep cleaning? Do you need help with general housekeeping, post-renovation cleaning, or specific tasks like upholstery or aircon servicing? Knowing your scope helps narrow down your options and ensures you get the right expertise.
Check Credentials and Legality
Always ensure the cleaner or cleaning company operates legally. Freelance domestic helpers must be Singaporeans or PRs—hiring illegal workers can result in hefty fines. For companies, check that they are registered with the Accounting and Corporate Regulatory Authority (ACRA). If hiring through an agency, make sure it’s licensed by the Ministry of Manpower (MOM).
Look for Experience and Specialisation
A reliable cleaner should have experience with the specific type of cleaning you require. Ask how many years they’ve been in the industry and whether they specialize in residential, commercial, or co-living property cleaning. Experience often translates into better efficiency and a deeper understanding of how to handle different surfaces, stains, and equipment.
Read Reviews and Ask for References
One of the best ways to judge a cleaner’s reliability is through feedback from other clients. Check online reviews on platforms like Google, Carousell, or cleaning service websites. If possible, ask for references and contact a past customer to get first-hand feedback on punctuality, trustworthiness, and quality of service.
Discuss Pricing and Services in Detail
Reliable cleaners or agencies should be transparent with their pricing. Ask what is included in the service—some may charge extra for tasks like window washing, fridge cleaning, or ironing. Always get a clear breakdown before confirming, and be cautious of rates that seem too low to be true, as they may reflect lower service standards.
Check Availability and Flexibility
Your cleaner’s availability should match your schedule. Confirm whether they can come on your preferred days and times, and ask how flexible they are in case you need to reschedule. If hiring for a co-living property, consistency is key—make sure the same cleaner can come regularly to ensure familiarity with the space.
Verify Insurance and Liability
Accidents can happen. Professional cleaning companies often carry liability insurance to cover damages or injuries that may occur during service. If you’re hiring an individual cleaner, ask about their insurance status and clarify who’s responsible in case something is broken or missing.
Test with a Trial Session
Before committing to a long-term arrangement, schedule a one-time trial. This gives you a chance to observe their punctuality, attention to detail, and professionalism without pressure. A good cleaner will be happy to prove their capabilities.
Conclusion
Finding a reliable cleaner in Singapore takes a bit of time and research, but it’s well worth the effort. With this checklist, you’ll be better equipped to choose someone who’s trustworthy, efficient, and well-suited to your needs—making your life a whole lot cleaner and easier.
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